Grievances

Please report concerns, call 1800 135 246

The Anglican Diocese does not tolerate abuse, harassment, racism or other misconduct. If any person has concerns about the behaviour of a church worker, past or present, they can contact Kooyoora Ltd.

We are deeply distressed that there have been occasions when abuse and misconduct have occurred in our community. Kooyoora Ltd is independent of the diocese and receives and manages complaints about abuse and misconduct by church workers.

The diocese is committed to doing all that is possible to ensure that abuse does not occur. All complains of abuse are taken very seriously and we do all we can to lessen harm. We offer respect, pastoral care and support to anyone who makes a complaint.

You can contact Kooyoora Ltd by calling 1800 135 246 or emailing contact@kooyoora.org.au

Grievances

Diocesan Council has adopted a Grievance Policy and Procedures which implement the principles enunciated by the General Synod of the Anglican Church of Australia in “Being Together: Expectations of behaviour in our church community.” The purpose of the policy is to provide an avenue through which members and employees of the Anglican Church in the Diocese can resolve complaints as they arise, without fear of unfair treatment or victimisation and in the knowledge that their privacy will be protected. Communities should always try to resolve grievances locally and quickly through the Parish Priest and Wardens, or by calling on the area Archdeacon for assistance. Please find the Grievance Policy and Procedures below.